Our Commitment to Your Privacy
ManifoldLogic, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Velvet Glove AI services and visit our website.
Information We Collect
Information You Provide
- Contact information (name, email, company name) when you request a demo or contact us
- API credentials and configuration data for natural language setup
- Technical requirements and integration preferences
Automatically Collected Information
- Usage data and analytics from natural language interactions
- Performance metrics and error logs
- Browser type, IP address, and device information
How We Use Your Information
We use collected information to:
- Provide and maintain our Velvet Glove AI services
- Process your requests and respond to inquiries
- Improve our services and develop new features
- Send technical notices and support messages
- Comply with legal obligations
Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security audits and penetration testing
- Strict access controls and authentication
- Secure API token handling and storage
Your MCP Server Data
When using Velvet Glove AI:
- Your API credentials are encrypted and stored securely
- We do not access your customer data unless explicitly authorized for support
- All MCP server communications are encrypted end-to-end
- You maintain full control over your data and can request deletion at any time
Third-Party Services
We may share information with:
- Cloud infrastructure providers (Cloudflare Workers)
- Analytics services to improve our offerings
- Professional service providers under confidentiality agreements
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Request data portability
Data Retention
We retain your information only as long as necessary to provide services and comply with legal obligations. MCP server logs are automatically purged after 30 days unless you request extended retention.
Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.